Do you actually come to me, or do I bring the vehicle to you?
Both, and you pick. Most repairs happen wherever your vehicle already sits — your driveway, your workplace parking lot, a job site, or the shoulder of the road. When a job genuinely needs a lift, a press, or several days on a bench, the work moves to our shop in Spring Hope and we tow it there ourselves.
What areas do you cover?
Spring Hope and the surrounding counties: Nash, Franklin, Wilson, Edgecombe, Johnston, and eastern Wake, plus Halifax, Vance, and Granville for larger jobs and lake-season marine work. If you are near the edge of that, call — the answer is usually yes.
How much does a diagnosis cost?
There is a diagnostic charge, and you are told what it is before we come out. It covers the time and equipment it takes to test rather than guess, and it is the reason you end up paying for the part that actually failed instead of the first one a code mentioned.
Do you offer a warranty?
Yes. The work we perform carries a labor warranty, and parts carry the manufacturer's warranty. You will be told the terms for your specific job before the work starts, not after.
Do you work on diesel trucks?
Yes — Power Stroke, Cummins, and Duramax. Hard starts, injector and glow plug faults, fuel system diagnosis, turbo and boost leaks, and emissions-related sensor faults. For working trucks we come to the yard or the job site, because downtime is the real cost.
Do you really work on boats?
Yes, and it is a genuine specialty, not a sideline. Outboards, sterndrives, pontoons, bass boats, and jet skis — impellers, lower units, fuel systems, batteries, trim and tilt, plus trailer wiring, bearings, and brakes. We service them at the house or the storage lot, which beats a three-week marina waitlist in July.
Can you tow my vehicle?
Yes. Towing is part of the same business, not a separate company with a separate bill. We will also move a project vehicle that is already partly disassembled, which most tow operators decline.
Do I need to be there while you work?
Not usually. As long as we can access the vehicle and reach you by phone or text to approve the work, plenty of our customers are inside at their desk or at work across town while the repair happens.
What payment do you take?
Ask when you call and we will tell you exactly what we accept for your job. Pricing is quoted up front either way — you approve the number before any work begins.
How fast can you get to me?
It depends on where you are and what the day looks like. Spring Hope, Nashville, and Rocky Mount are often same-day. Call or text Jay or Jon and you will get a real answer rather than a vague window.
Wilson'sMobile Mechanic